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What You Need to Know About Our Terms

When you open an account with lim4d login, you're joining a platform built around your account security and local payment ease.

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lim4d login What You Need to Know About Our Terms
GET IN TOUCH

How to Reach Us About These Terms

Team online

24/7 Live Chat

Open the chat window in your lobby at any time. Our team answers questions about account rules, payment holds and term disputes in real-time — we don't route you to a bot.

Support Email

Email [email protected] with your account number and specific question. We reply within 24 hours on weekdays and 48 hours on weekends with full explanations of policy and account status.

Account Settings

In your account menu, you can review your agreement acceptance history, download a copy of our current terms, and request a formal clarification from our compliance team in writing.

DATA AND SECURITY

How We Protect Your Information Under These Terms

Data Encryption

All your account data — name, payment details, withdrawal history — is encrypted in transit and at rest. We use the same security standard as banks in Indonesia use for OVO and DANA transfers.

Retention Policy

We keep your account records for seven years after closure to meet local tax and anti-fraud requirements. You can request a data export any time from your account settings or by emailing support.

Cookie and Tracking

We use cookies to remember your login and game preferences — not to build a profile for sale. You can disable non-essential cookies in your browser without losing account access or deposit function.

Third-Party Sharing

We share only what payment processors need — your name and account ID — to settle DANA, OVO, GoPay and QRIS transactions. We never sell your contact data or gaming history to advertisers.

Account Changes

If you want to update your terms acceptance, close your account, or request deletion of non-essential data, email [email protected] with your account number and the change you need.

Complaint Escalation

If you believe we've breached our own terms, open a formal complaint through our support portal. Our compliance officer reviews all escalations within five business days and replies in writing.

Frequently Asked Questions About Our Terms

If we detect a deposit that doesn't match your registered name, we'll freeze the account and ask for proof of ownership. If you can't provide it, we'll refund the deposit back to the source account and close your account. Winnings made on disputed funds are forfeited.

No. Our terms require one account per person, verified by your own ID. Shared accounts violate the agreement and are closed on sight. Each family member needs their own account with their own DANA, OVO, GoPay or QRIS number.

We keep your account records (name, deposit history, withdrawal history, bet records) for seven years for tax and dispute purposes. After seven years, we delete your personal data unless local law requires longer storage. Your cookie and login data is cleared immediately upon closure.

It means some features — like certain game types or withdrawal methods — may not be available to you depending on which Indonesian region you're in or national regulations that apply to your account. We update access based on local law changes and notify you by email.

We verify your withdrawal amount doesn't exceed your daily limit, that your registered payment method (DANA, OVO, GoPay or QRIS) matches your account holder name, and that your account has no active disputes. Verification takes 10–30 minutes; you'll see the status in your account.

Yes. Log in to your account, go to Settings > Agreement History, and download every version of our terms you've accepted. You can also email [email protected] to request a formal record of when each agreement was presented and accepted.

Contact our 24/7 live chat or email [email protected] with your account number and a clear description of the issue. We investigate within 24 hours on weekdays and reply with our findings and any corrective action (refund, account credit or reopening) in writing.

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